Q: How long before I receive my initial OmCanna box?
A: Initial box delivery is to be expected within 3 business days
Q: How will I know when my box will arrive?
A: An AHC representative will email a delivery day with time frame. Consecutive deliveries will be made on the 5th of each month
Q: What if I'm not available during the time allocated for my delivery?
A: Our drivers will stay in contact on the day of delivery to coordinate a convenient drop off time.
Q: Can you deliver to my place of employment or school?
A: For the safety of our members and staff, deliveries will only occur at your home or apartment.
Q: I received a vaporizer battery with my first delivery, but not since...what gives?
A: Vaporizer batteries are included in your initial box only.
Q: My battery isn't working. Can it be replaced?
A: A defective vaporizer battery will certainly be exchanged, however contact our customer care representative and we'll try troubleshooting the problem first.
Q: Can we chose the items in our box?
A: The beauty in our service is that an expert has already curated the perfect box so as to save you the guess work associated with too many options.
Q: What kind of strains will my box contain?
A: 90% of our strains will be Indica dominant with a dash of exceptional Sativas & Hybrids when they are contrived.
Q: How many strains will be in my box?
A: The number of flower strains depends on your package: Novice (2), Transitional (2), Connoisseur (4).
Q: How is product dosage and potency guaranteed?
A: AHC partners with state compliant manufacturers that consistently test their product. AHC also utilizes 3rd party testing facilities to ensure the integrity of all products.
Q: Why does my box this month have more/less product than the previous month?
A: From time to time we'll procure products that are effective yet have a higher/lower thc mg content. We offset the cost by offering more/less items so you always get your moneys worth.
Q: How do I sign up?
A: Click HERE and follow the steps to our eCommerce marketplace.
Q: What do I need to sign up?
A: All members must have a valid physician recommendation and debit/credit card for recurring payments.
Q: I don't have a valid rec, can I still sign up?
A: We will be accepting new members 21+ without a valid rec on December 28th of Jan 2018 delivery.
Q: Does membership require a contract?
A: No. Membership is on a month-to-month basis which you may cancel at anytime by visiting our eCommerce marketplace.
Q: Can I change the package for one that has more/less product?
A: Yes, however changes in your package choice must be submitted by the 28th of each month.
Q: When will my card be charged?
A: Your initial charge will be automatic and in the amount of the package selected. Recurring charges will be performed on the 1st of each month.